OpenStack Cloud Upgrade 2021

RUH2



QuestionAnswer
Whats the benefit for this upgrade?Latest version of Software, Bug fixes, Enhancement in GUI, faster API.
My environment is in RUH, When is the UpgradeUpgrade will be in 4 Days, March 10 SDN, March 11 Control Plane, March 12 Zone-1 and March 13 Zone-2 Computes.
My environment is in JED, When is the upgradeJED cloud upgrade is planned to be in Q2 2021.
So, its 4 Days, what will be happening in each day and what’s the impact?Different Impacts, explained below.
First day: March 10This is SDN (Network Management) upgrade, During the upgrade Cloud Platform (GUI & API) will not be available and network disruption for 60 minutes might be experienced.
Second day: March 11This is control plane upgrade, During the upgrade Cloud Platform (GUI & API) will not be available.
Third day: March 12Upgrading the computes zone-1, Each compute node in zone-1 will go through an upgrade cycle of 45 minutes, each VM will be rebooted during its compute node upgrade.
Fourth day: March 13Upgrading the computes zone-2, Each compute node in zone-2 will go through an upgrade cycle of 45 minutes, each VM will be rebooted during its compute node upgrade.
Whats the duration of upgrade process each day ?Upgrade process will start from 7PM (GMT +3) and finished on next day 7AM (GMT +3).
During these 12 Hour, when the network interruption of 60 minutes in First day?Unfortunately, we cannot tell that, it could be any time between the scheduled time.
When exactly, my virtual machine is rebooted in second and third day ?Unfortunately, we cannot tell that, upgrading is through a pipeline of many batches. It could be any time between the scheduled time.
Can I migrate my virtual machines from Zone-1 to Zone-2 to avoid downtime?Unfortunately, we cannot do that during the maintenance window.
I need to create some Virtual machines to do some Operations during the upgradeUnfortunately, the Web GUI and API won’t be available during the upgrade.
Apart from the mentioned time, everything will be working fine?Yes, like we mentioned, all workloads will be working fine except these mentioned time intervals
Third and Fourth day, is it a Shutdown signal or Reboot signal?It will be a reboot signal, The virtual machines will keep its old state.
Where can I find the status of these upgrade?Stay tuned in https://status.bluvalt.com.
Can you provide a direct number of your L2 and L3 team?All Bluvalt team will be available to support you during the upgrade but following the normal procedure for the support will be the fastest way to reach us.
Is the support portal available during the upgrade?Yes, it will be available. https://azer.solutions.com.sa/
Will you notify us after the upgrade?Stay tuned in https://status.bluvalt.com All the updates will be there.
My virtual machines will be upgraded, I have Ubuntu 16.4, will it be Ubuntu 18.4?No, your virtual machines will keep its original state. We are not touching it. We are only upgrading the platform.
I need to take the backup of my data before this upgrade, can you do it?We are not taking any backup. But you can subscribe for this Backup as a Service here.